SB 1312 - Under the act, an internet service provider shall give an automatic 50% discount to a customer's bill if the customer experienced three internet service interruptions lasting for more than 30 minutes per a 30-day period. An internet service provider shall create a form on which customers may record internet service interruptions, as described in the act.
The Public Service Commission shall require internet service providers to maintain records of each internet service interruption. Specifics of the record are described in the act. The record shall be made public on the internet service provider's website.
JULIA SHEVELEVA